eBay reps do not follow their own policies can be persuaded to remove feedback. I had issues with two sellers that sold me items that did not match their description. So I left them negative feedback. Within an hour of leaving these negative feedbacks the feedback vanished. Needless to say I was furious! These sellers deserved my negative feedback. I contacted ebay and was told that there is nothing they can do about it. It’s bad enough that they did away with sellers being able to leave negative feedback for buyers. But now buyers can’t leave negative feedback for sellers without not knowing if it will magically vanish after the seller makes a phone call to ebay and persuades then to remove it. On both occasions by feedback was truthful and appropriate. It’s not like it was inappropriate. eBay is a big joke!