AVOID eBay at all costs! I used to sell on eBay regularly years ago. I have 100% positive feedback. I recently decided to start selling again. I sent a beautiful ring to a buyer after accepting her offer of 25% less than I was selling it for. The description was precise, including the exact dimensions of the ring and multiple photos, including a photo of it on my hand to show the size. She paid me $60 for an indicolite tourmaline ring. When she received it, she messaged me that she felt it was too small and was expecting it to be at least three carats because that's what she likes! She said she had worn it and didn't like it. I explained to her that a three carat indicolite ring would cost thousands of dollars. I also pointed out that the description clearly stated the gem size was 4x6 mm which was much smaller than 3 carats. I thought that would be the end of it but eBay tonight told me they are allowing her to return it (even though my auctions state that returns are not accepted unless not as described) and I had to pay all the shipping costs. I disputed their finding as I sold her exactly what was stated in my listing, and she has worn it, but they still found in her favor. Now I am out money for doing everything the way I should have as a good, honest seller. I don't know what's happened to them but they are absolutely terrible. Read all of the reviews below this one. They do not protect their sellers in any way. To find in her favor when I provided her exactly what she purchased is indefensible, and to make me pay the shipping when I was not at fault is beyond unacceptable. Use a different service to sell your items or you will be burned just like all the rest of us on this page. eBay is now an untrustworthy racket.