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Anonymous
Poor CUSTOMER SERVICE from eBay vendor abbyleemasterz on 21 Mar 20. I was watching an item on eBay, a gel window cling to be exact. The vendor offered a low price of 99 cents for the item but the shipping would've been over $4. In my opinion, I felt that it was too much, so I cancelled the item (TWICE) to ensure that I would not be billed. Today 22 Mar 20, I received an email to complete my order, so I contacted the vendor stating that I did not want the item because I felt that the shipping cost was too much. At this time, I 'would've' considered purchasing future items from the vendor just not THIS particular item. Judging from the response that I got from the vendor, she must have taken offense, and thanked me for my 'negative input'. And then the chatter commenced back and forth. And it became a personal attack. Don't know if its the current state of the world (corona virus and being stuck inside) that was a trigger but needless to say I found it very unprofessional and childish to say the lease. To me it was a personal conversation between me and her and did not have to go any further than, "Sorry you weren't happy with the price, you order has been cancelled". But no it lead it my lack of longevity on ebay compared to her extensive longevity on ebay, to me needing 'help' with the shipping price. It's a gel window cling, not hand sanitizer, rubbing alcohol, TP, paper towels, lysol , water or any of things that people are frantic about at this point and time in history. She even went on to say, that since I DID NOT purchase the product, that I could not leave a review (low key buddying and inadvertent intimidation) and I will not be cyberbullied by some hiding behind a computer screen. Considering this behavior, even 'thinking' about buying something from this vendor is out of the question. But there should be something in place, for poor and unprofessional behavior of vendors. I will attempt to post this on ebay and any other media platform that I can find. Signed, It wasn't that serious
4 years ago
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