IMPORTANT READ: I own a Consignment Store in Texas and have been selling on eBay for years. I was a TOP SELLER having sold more than 15,000 items on eBay. Over time, eBay got greedy eliminating the 30-day Fixed Listings and forcing you to use the "Good til Cancel" Method. This allows eBay to renew the fixed listing and CHARGE you if you do not have any FREE listings left. But, more importantly ... eBay is VERY PRO BUYER and their policies are set to screw the Seller. Buyers can extort the Seller, Blackmail the Seller, leave negative feedback against the Seller, make fraudulent claims, and get away with almost anything and eBay policies are: "Side with the Buyer no matter what!" eBay will NOT protect the Seller, even after documenting and proving without a doubt, the Buyer is making a false claim (Buyer's remorse or the like). Even eBay's Representative's know this and say "I'm sorry but there is nothing I can do to help you. I agree with you but our Policy is we have to allow the Buyer to return the item and you have to pay for it." I have LOST hundred's of dollars because of eBay not protecting the Seller under false and fraudulent claims. No other Company I know of, who takes the position of Judge and Jury to make a decision of what is right and wrong in a situation, is so biased against side. With this, I have closed on eBay Store Account, and moved my business to another site. It is pathetic to have eBay allow a Buyer who made 2 purchases all year, have Buyer's remorse and cost me $45.00 in return shipping because the Buyer changed their mind. (One example) Heck, the item was only $50.00 so I have completely lost on this transaction and I rec'd negative feedback from this Buyer on top of this because I would NOT allow the Buyer to extort me threatening to leave me negative feedback if I don't accept her return. eBay stood by this 2 purchase Buyer (no matter what) over me, who did nothing wrong and SOLD through eBay over 1,500 last year with 100% positive feedback. This has occurred several times now and just getting worse. eBay will tell you they have tools etc. to help the Seller; but, when it gets right down to it ... They could care less about the Seller. All eBay cares about are (2) things: First, making as much money off you as possible; and Second, protect the Buyer under any circumstance even if it means undermining the Seller.