They allow sellers to post dishonest delivery estimates and do not hold them to dispatch times pursuant with these estimates. Not only is this a fundamentally misleading business practice, but the process for complaining about it is labyrinthine, delayed, and easily manipulated by sellers. Moreover, it hidden in such a way as to make it deliberately difficult to find. This all conspires to form a theme of unethical and indefensible behaviour. In a world of myriad alternatives, buyers would be far better served avoiding Ebay and using one of their much more efficient, transparent, and honest competitors.