This is a wicked company in my opinion because of the way it treats buyers. Ebay never answer the phone. They are allowing me to be robbed for the second time. Time to close my account with these criminals I think. Scam after scam after scam and Ebay management do nothing about it. They don't even answer the phone. I have lost £108 plus other losses before this and there is nothing I can do because scammer sellers are smarter than Ebay management and know how to rob buyers. Latest scam I have discovered is that the return labels either do not print off on the computer and if you manage to download the label then when you get to the post office the postage on the label is not adequate as the utem being returned is overweight, so you have to pay the postage and get your own tracking reference which as it is different from the reference on the label is not recorded by Ebay. There is no way of telling Ebay what has happened so Ebay close your return thinking that you have not returned the item. You lose the cost of the item, the item and your postage.