I bought Eckman's 2-stroke petrol tiler/cultivator model PTCI from Smartbuy on the 29th of October 2013.I used the tiller 4x to disturb the soil between rows of potatoes in May the following year.Following this the screws became loose and the support for fuel tank snapped.Also the case housing the rope detached .I tired to contact Mysmartbuy many times and was late told it went into liquidation.I contacted Eckmans customer services and was told that they have nothing to do with any product bought from Mysmatbuy.They won't accept even the claim that the product should have a one year manufactures guarantee . I have so far spent another £82 trying to get the tiler working again.I have now decided to give it for recycling when the van comes around .I was reading the Kitchen garden Magazine and came across an advert from Eckman stating that their products come with No Risk Approval.What a lie.I note that Eckman is a trading style of Direct Response Fulfillment PLC,It is the lack of response from Eckman that is the problem.I will never buy another product or recommend Eckman to anybody.