I received my arch which I needed urgently in just 2 days. Was very pleased about that. Then we noticed that the holes in arch was drilled in wrong Place . I then emailed straight away so they could send me a replacement part, As could not send back as needed it for party, I sent pictures and 3 more emails, But still not no Reply. So now tied up with string. Not pleased. As expected a response. Either new part or a voucher or something .So will not be ordering any thing else. poor services .Very upset customer.
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