I had a bad feeling about this company from the first minute of ringing them. They were totally unprofessional in their approach to on line ordering and after asking them to email me confirmation of my order and payment, which I was promised within 24 hours, and which was not forthcoming, I rang them again. Was promised an immediate response on the second phone call and told that no money would be taken from my account until my goods were dispatched. Again, no response and then I got concerned. I rang my credit card provider who told me that they had already tried to obtain payment for goods which were not due until the end of August under another company name. Fortunately for me, my card was declined due to the wrong numbers being given and my credit card provider has been advised not to honour any further requests for payment. This company is obviously TOTALLY UNTRUSTWORTHY and I agree with all the previous reviews that they must be reported to Trading Standards and stopped from selling goods on line. This is what gets on line retailers a bad name. I hope this unfortunate experience will be read and heeded by any prospective buyers of equipment from Eckman. What a lucky escape I had unlike many before me. PLEASE AVOID THEM LIKE THE PLAGUE. GEOFF, STAFFS