NEVER EVER by from ECKMAN. I had the misfortune to buy a rechargeable telescopic branch pruner and when it arrived, no battery and no branch grip. After two letters of complaint and many phone calls at great expense and prolonged waiting time, no response from this company. Customer service is non existent and all they care about is taking your money. Their electrical products do not bear the CE marking and country of manufacture so where they originate from is anybody's guess. My advice to anyone wanting products similar to that sold by Eckman is to go elsewhere, believe me you will get better service and better products.
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