I wish I had checked with this site before ordering the chainsaw. I placed the order & paid extra for 1 day delivery. Other than a confirmation of the order I have received nothing from them. When I called the next day to find out what was going on, I was told that it had been despatched (a day late) and would be with me the next day. When it didn't arrive, I called again and asked for the tracking number. The Yodel website says it will be with be on Monday, 5 days after the order was placed. All I was offered by way of compensation was a refund on the additional charge I paid for the express delivery. In other words (& assuming the refund actually goes through) all they have done is return the money they took for a service they did not provide. Had I known they would not meet their delivery promises, I would never have made the order in the first place. I am absolutely disgusted. As I said at the start, I wish I had checked this site first.