PLEASE DON’T BUY the Eckman 3-in-1 Hand Push Lawn Mower, Scarifier & Aerator
This product does not work and Eckman are not that better either!
In brief summary the problems I have had are:
• Eckman told me the product was back in stock, the product it transpired was not however back in stock so this was untrue
• Eckman took money from my credit card knowing the product was not in stock
After I challenged them about taking money from my credit card Eckman offered me 10% refund, effectively admitting their wrong doing.
• I had to wait a month before my order was delivered
When I received the Eckman 3-in-1 Hand Push Lawn Mower, Scarifier & Aerator I quickly found it is NOT FIT FOR PURPOSE.
• It is poorly engineered and does not fit together
• The product you get does not match the website picture or description
• Some of the parts are broken
• It does not come pre assembled as described
• The instruction manual is printed wrong
BASICALLY IT DOES NOT WORK!!!
You get no communication on delivery time so you take your chances on if you are in. Eckman even messed up when I returned my purchase so I had to wait in two whole days for the collection driver which was a total waste of my time.
Eckman will not reply to emails about refunds.
I did email Eckman with my complaint prior to writing this review with much more detailed about all the countless problems. True to form they have not bothered to reply.
MY CONCLUSION – DON’T SHOP WITH ECKMAN!
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