Ordered 2 items, 1 of which was an expensive piece of kit. The cheaper item arrived, the expensive didn't. According to Eckman, I received this item - even though I didn't sign for it. They are slow to reply to emails, and almost 3 weeks later, this is still ongoing. I have a troublesome tree I can't sort out, and I don't have the money to buy another chainsaw. I'm disappointed and angry.
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