I Thought I had received satisfaction at 20th June 2016 when I received full refund for carriage on returned goods. That is until I received my telephone bill. It cost me in total £7.58 to phone their 0844 441 3010 number during June whilst trying to sort the refund etc out. Which I had not realised until checking my June phone bill Why do they use 0844 numbers? Very dissatisfied now, will not recommend this company to anyone until they change their telephone number at least.
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