Not worth a one star! Placed an order 7 12am 7th Sept. got an E mail confirmation 11am, saying I would get a E mail when it was dispatched, this arrived 11 07am and I would be able to track my purchase, checked the next day, nothing there,tried next day still nothing,rang customer services the lady on line checked and told me It was still there but would be shipped that day,checked next day, not there, rang customer services again, the gentlemen told me it was still there but would be shipped that day, checked next day still not on yodel site, rang customer services they gave me a tracking number, checked next day number not recognised, rang yodel they told me they recognised my name and address but did not have the package, called Eckman customer services and was told they would sort it out and it would be shipped that night, checked 16th Sept.nothing on yodel rang customer services at Eckman again said it has not been scanned,after a long discussion I asked to speak to a Manager told she would pass the request on and I would receive a call within 48hrs,I didn't agree with her on that comment then asked her for my money back told I would have to wait until they investigate the problem. I lost my temper and would not recommend anyone to use this Company. I wish I had read the reviews on this Company.