Dont buy from them. waited 5 months for the extended hedge trimmer and chainsaw. when it finally arrived in March 2017 the box was damanged and it turns out that only the chainsaw had an extendable shaft. the pole for the hedge trimmer wasnt, so useless for what i wanted it for. The quality of the product looked OK, but not like the quality i see from my Bosh hedge trimmer. Tried to return it and had to pay £10 to get it collected. As with the sales team, which they say is a UK based team that sells for multiple companies and therefore dont know the products, the client service team sound even less knowlegable. Go for a similar priced Bosch AMW 10 HS Multi-Tool with Pole Hedgecutter Attachment I suggest avoid Eckmann