I found that the product was excellent and the pricing fair and reasonable. However, I do have reservations about the sales process and particularly the sales staff I encountered when I eventually was able to actually speak to an individual. During my sales order I found the male person I spoke with was curt , unfriendly and obviously couldn't wait to get on with his next sale. I was told that I would receive the item " within the next 10 days" only to receive an e-mail the following day advising me that the item I had ordered was "out of stock". I subsequently sent 2 e-mails complaining about this incident and received no response whatsoever. However the items I had ordered were delivered to my home address some 7 days later and I am pleased with them. My bank account was subsequently debited with the correct cost.