I have had absolutely terrible service. I placed an order on 28th October 2014 and was told that the item was out of stock until 10th November. Fair enough. The money for this item was taken out of my bank account on 12th November, BUT I STILL HAVE NOT RECEIVED MY ORDER as at 27th November. I spoke to Customer Services on Tuesday this week, who told me that my order was "crawling slowly" to my address and that I would receive it within 48 hours, BUT I AM STILL WAITING! Needless to say, I will certainly NOT deal with your company again. WHEN WILL, I, RECEIVE MY ORDER PLEASE......