Products are very good but to get replacement batteries is nigh impossible Infact when enquiring why they are never in stock we were told on one occasion (if your not satisfied you can always go elsewhere). This was after having paid up front & waiting 4 months cancelling then re-ordering & being assured 3 times that the items were in stock & would be delivered within 7 - 10 days only to receive a message that you had run out of stock & delivery would take another 3 - 4 weeks. Considering that all our garden equipment runs off these batteries we were unable to use any of them for 5 months during the growing season.