Again I should have read the reviews before I ordered. Delivery longer than stated. Then wrong item sent and would not send a replacement until incorrect item returned. Organised collection through Eckman and nobody turned up. Reorganised collection and item collected by courier on 18 February 2015. As of 03 March I am Still awaiting refund and told by Eckman that they have not yet received the item. I have incurred costs on chargeable telephone numbers and have received absolutely no satisfactory answers from the supposed customer services department. Live and learn and will never use this company again.