I bought a multi purpose pole hedge trimmer and all seemed well for the first two years. The top of the fuel cap then sheared off from the rest of the cap. This was either due to poor design - there being insufficient material around the thread of the cap, or poor quality plastic being used for the component. Excess force is not as issue as no damage or wear is present on the thinner walled plastic tank. I contacted customer services regarding a spare part replacement and was emailed back to say that they do not hold these as spares. Without the cap, the entire product is useless. Looking at other reviews, I see that spares is a issue. In future I will only purchase products from a company that has a reliable spares policy.