Following my previous comments about the order that never materialised,this is a copy of an email that I have sent to Eckman's on Tuesday the 14th of April which reads:-
On Friday the 10th of April, I contacted your Company to cancel an order that I had placed with you on the 25th of March because following an email to you and 2 previous phone calls to yourselves and without you responding as you said you would, you have still failed to deliver the goods. The order no was *****. I demanded that you credit my account with the amount that you had deducted from my credit card on the 25th of March which was £213-97, on the same day. I now find out that in the usual efficient and competent manner which I have now come to expect from Eckman, the following day, the 11th of April, you credited my account with £39-99. Who? Why? What? is there a single person in the whole of the complete Organisation capable of doing the job for which they are paid. You still owe me a balance of £173-98. Where is it? i am not in the Business of being a Money Lender and I now consider that you are bordering on theft and deception. You now have 48 hours to correct the damage you have caused or the matter will be referred to the Police. Chris Shyne
P.S. Don't even use a 20 foot barge pole
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