I ordered 4 15-LED Motion Sensor Light (2 x LED Sensor Light + 1 FREE). When they arrived the free lights had not been included so I got 4 instead of 6. Of the 4 lights 1 didn't work. I rang to complain and was told it was a packing error and they were now out of stock. They would be sent to me when new stock arrived. For the light that didn't work I was asked to repack it and post it back to them. I complained but was told they would not send out a replacement until they had the broken one back. I finally reminded the woman that the law was quite clear on this matter and they were responsible and they should either replace it or refund my money. They then agreed to refund my money for the broken light. I haven't as yet got my free ones or my refund. They were just trying it on and I will not deal with them again.