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Pam
Only giving it one star in order to write review. Never buy from this company!!! Very prompt in taking an order, but if anything is wrong the customer service is abominable. Even if you manage to get through on the phone (which will take determination and at least forty tries), the person on the other end will do nothing to help. I waited months for my order to arrive, was sent the wrong thing, had written reassurances from the customer service via email that customer services on the phone then denied existed, and have decided to cut my losses. Please heed the warnings. You may be lucky (I have no idea how good their products are), but customer service as it is normally understood is an unknown concept to the Eckman company. I wish I had read these reviews before I made my order.
4 years ago
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Eckman has a 1.5 average rating from 586 reviews

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