Refused to fix the smart meter twice. Increased charges without prior notice and overcharged me for my electric, as ignored new supplier meeting reading. 10 weeks later still not sorted.
Safe to say, not impressed. Even the new supplier agrees they are useless, as all their communication is ignored. It’s laughable. Thank goodness I moved. New supplier is fantastic and cheaper.
4 years ago
EDF Energy has a
1.2
average rating
from
687
reviews
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