am absolutely appalled by EDF. I switched energy suppliers in April, and had to chase up the final bill 3 times. I ended up paying two suppliers in 1 month which left me massively short of money and I am a full time carer for a disabled child. I was told contradictory things on the phone by customer services. I was promised call backs which were either late or never materialised. My bill showed credit and they denied they owed me money. I took it to the complaints team and they would not give me the credit I believed they owed me. I was promised a phone call back about compensation from the customer service team and they never called back. Complaints team said I didn't qualify for £30 compensation because I'd only been waiting 5 weeks for my final bill, not 6. Caused me a huge amount of stress. They're a huge corporate company, making millions, and represent capitalism at its worse. No not use. Awful.