Live Chat advisors just waste your time with irrelevant questions until you end the chat. I wasted 40 mins on Live Chat with a simple question until it became clear I was not going to get an answer. Customer service in this country since the advent of online account management has taken a nose dive into the gutter and senior management know it and will continue to get away with it for as long as they can. I hope those bastards die a slow and painful death.
3 years ago
EDF Energy has a
1.2
average rating
from
686
reviews
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