Shocking. They haven't set the meter from the previous owners prepayment meter to my direct debit, then decided that because the meter hasn't been topped up they just cut the power supply. The customer service is laughable, they keep ignoring the messages and there's no contact number to call on Thursday after 8.
Tried to fob me off with making me call 105 which I did and they said it's obviously EDF'S responsibility. Find something else if you want leccy in the house because these are completely incompetent clowns
3 years ago
EDF Energy has a
1.2
average rating
from
686
reviews
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