Awful resolution for problems. It took me 3 and a half weeks to sort out a problem EDF had created. They shut my account with no warning, and proceeded to tell me it was my fault. I had to deal with very long waits trying to get hold of someone and once through they were grossly unhelpful. I was promised to be phoned back by many agents, and this never happened. I had to keep ringing them to get any help. Avoid EDF at all costs!
2 years ago
EDF Energy has a
1.2
average rating
from
686
reviews
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