Just tried to get hold of somebody at EDF customer service. Waited over 30mins on mobile then tried chat. Was told should answer in 4 mins but I cancelled after 12 mins. What has happened to our utilities. None of them have enough staff answering calls. I just find this totally unacceptable to be expected to wait such long periods to speak to someone.
2 years ago
EDF Energy has a
1.2
average rating
from
686
reviews
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