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EDF? I think they are an organised crime syndicate. They took over my supply when Green Energy went bust in May 2021. I left the rented propery in October 2021, supplied both gas & electric readings with photographic evidence and then received a final gas bill in November 2021 which was for gas only. contacted EDF. They said they would correct the error. December 2021 letter from EDF apologising for delay and as compensation would add £30 credit to the account. This did not happen. December 20212 final bill came for £14.53 but the electricity reading was 7311 estimated not the 6997 figure sent to them. Called EDF gave correct reading again, put the account on hold etc. Feb 2022 final bill from EDF. EXACTLY the same Start & Finish meter readings estimated but Final bill now £533.88!!! Called EDF gave correct reading again, put the account on hold etc. March 2022 Same bill arrived again... Called EDF gave correct reading again, put the account on hold etc. June 20 2022 Letter from EDF about £533.58 unpaid bill now referred to a debt collection agency. Called EDF gave correct reading again, put the account on hold etc. June 23 2022 another final bill still with the wrong readings but now £640.66 June 24 2022 Final Bill from EDF with the corrected reduced final lower meter reading but the bill increased by £93.53 to £734.19. Lodged complaint with the Ombudsman who so far agrees with EDF! I will see them in court!
2 years ago
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EDF Energy has a 1.2 average rating from 686 reviews

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