Customer service in India is the worse I have come across.! I phone ,speak to the agent,who then says they are checking and half an hour holding they disconnect.. They do not seem to follow what I am saying and just repeat themselves. I asked to be put through to the UK and they tell me I can only speak to customer service in India! I live in the UK and want to talk to UK customer service as they sort problems out, quickly and properly . Every time I phone them I am very stressed by the end of it. They have not resolved the problem and I don't believe they could. I am now reviewing other companies with better customer care.