Very bad service, as I have been charged over £3500 debt. I have been forced to join in this company. Warning me even when I'm poor to pay this in full. Not responding quickly. Keep disconnecting when their are busy. Never listen or respecting the customer service request properly. Transferred from the credit meter to the Pay as you go meter. Very poor customer service. And even when I have topped up. Its still keep disconnected. When I ask them to try to reconnect The Pay as you Go smart meter is completely. It still does not reconnected which this is a very poor service.