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Unable to understand the way EDF show credit and debit on my account, Invoices are even worse, and employees don't listen to conserns or requests ,cannot get to comuicate with a human, only contact Is via Whatsapp, on last occasion waited 8 hours for response , and i requested a bill they asked for a meter reading , i reminded them i have a smart meter and not had a bill for over 6 months, the reply was"Thank you" and logged off ! Not interested
2 years ago
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EDF Energy has a 1.2 average rating from 686 reviews

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Alice, Customer Support

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