I left EDF on 28th December 2023 , they asked me for final meter readings which I submitted with photos to prove the electric and gas was genuine, from that point in time I have had nothing but problems. They say the readings were incorrect, they can't agree with the new supplier that the readings, they ask me every time to send photos of the readings , I have sent on 5 occasions the photos, so many calls that they can't confirm my account number,so many emails that get nowhere, so many chats that end up me pulling my hair out in frustration. The reason they are being this way? They owe me more than £1000 in credit refund which I haven't seen a penny of , so ongoing its been over six weeks now