I had a SMegs1 Smart meter installed by EDF in 2017. It stopped sending Gas reading back 2 years ago but still sends electricity. I complained to EDF back in 2021 and they gave me a £50 credit but would not commit to when the problem would be resolved. This meant I had to manually send gas readings. 1 year later in May 22 I again raised the issue with EDF. They advised that they were still awaiting a fix and again would not commit to when I could expect a fix. I then contacted the Energy Ombudsman looking for advice / support with EDF. They advised that EDF have until 2025 to resolve problems such as this i.e. over 4 years from the fault first being identified and reported. Total waste of my time. Toothless wonders ! Neither EDF or the Ombudsman will say where the problem is e.g. communication , software or hardware. My IN-house display shows that my gas usage for February was £28.84 when I calculate it myself it is over £300. I am looking to install solar panels and would like the option to move supplier to take advantage of their more favourable export tariff. Will another supplier take me on with my current Smart meter issues.