If I could give 0 stars I would. I left the company and my closing parlance was 871, told them I could. If afford to pay the full amount straight away and set up a payment plan. One woman told me it was not possible because I am not with the company so I should sort it with my bank. When I called them back to enquire about something else, the man I was speaking to told me he could set it up and we agreed on an amount each month. Imagine my surprise when I wake up to my back saying I have exceed the agreed overdraft amount. The took the whole amount, leaving me in a difficult position to pay my other bills. Avoid this company if you can. I have never deal with a company that tell you they set a payment plan, then take the full amount. I would give 0 stars if I could!