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Anonymous
The Whatsapp customer service chat is shocking. You will be made to speak to at least 7x different agents and the Enzo chatbot who seem unable to grasp basic English. I was made to repeat my initial message at least 5 times as they seem unable to scroll up through the chat also. Incredibly frustrating and typically what happens when they outsource these customer service roles
1 year ago
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EDF Energy has a 1.2 average rating from 686 reviews

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