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Dr Lois Grayson
It has been seven months now and I am still being harassed by EDF and their debt chasing agencies to pay an estimated bill for an unoccupied property of c£1200. Having supplied EDF with actual readings along with photographic evidence of their veracity, this company still refuses to provide me with an invoice for actual energy use plus standing charges for the period when no-one was living in the house. I calculated the debt myself to be c£132, which I have already paid, but this action has only caused EDF to double down and harass me further by proliferating demands from their so-called 'complaints' department - none of which makes sense, and all of which are for different amounts - demanding that I reply within 24 hours. This is just bullying. I have a brain damaged partner and stepchildren to look after, I can only work part-time on a per hour wage from home as a result, and I do not need this stress. Is there anyone else out there being bullied wit fraudulent demands for non-existent energy use? EDF are 64 billion euros in debt according to the Guardian (Feb 2023) - this is no way to recoup that loss.
1 year ago
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EDF Energy has a 1.2 average rating from 686 reviews

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