This Company needs shutting down they are overcharging me by the bucket load!! I am now going to take them to court and see how they like that!! They have been charged with fraud before and fined but they should have put them all in prison because they are dishonest. I suffer with mental health badly also a pensioner on pension credit lived in a two bed house on my own and my last bill they are trying to charge me is over £800.00 from may to september 23!! There bills don't make any sense either. My advice is if you have a problem with them is to take them to court and screw them for every penny they have got!!!!!