Avoid EDF at all costs. Had a smart meter fitted in economy 7 electric only property on Wednesday. Woke up Thursday with no heating and no hot water. Spoke with customer service and had no luck fixing this. Engineer visited and said that it was switched off by the fuse however this was not the case. The storage heaters and immersion run from a separate fuse board for the economy live coming from the meter. We have a 10 month old baby at the property and have been without hot water and heating for nearly a week now. Spent up to 2 hours on the phone 4x today to be put on hold while they look into this and then cut off to their survey recording. The service from EDF is absolutely disgusting and would not recommend them to anyone.