If there was a zero then that is what I would give ! This company needs to be inspected! National grid need to take action ! They are absolutely appalling! They speak to you like a piece of rubbish , laugh on the phone and even disconnect the call . I’m not even with this company and they are saying I owe them money , I’ve paid twice and refused to pay anymore . ( we moved into our new house in June ) They have sent me a bill with final payment on and now they are trying to say it’s even more . My energy supplier have said to refuse anymore more payments because I 100% owe them nothing . They are trying to bill me from November onwards and I switched suppliers in July 🤣🙈 I’m now getting up to ten messages a day from them with threats . Honestly guys . DO NOT GO WITH THIS COMPANY. AVOID , AVOID , AVOID!!!!!!