Went online to change my tariff after having a smart meter fitted... Also wanted to change to direct debit. Couldn't complete online so called up for these simple things. After 5 calls, nothing has changed apparently even though showing online that it has. Nobody knows what they are doing in the call centre. Worst service I have ever experienced. Am now switching to another provider purely based on this experience.
10 months ago
EDF Energy has a
1.2
average rating
from
686
reviews
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