Where do I start.
Callbacks not happening, complaints being ignored.
Due to disability contact needs to be via phone, which they are aware of, but completely ignore.
On an open complaint, without them even lookinb in to it they want to close it. Then when they put the account on hold, the next call is from their collections department. I am currently counting down until 8 weeks have passed and will hand the whole case over to the ombudsman.
10 months ago
EDF Energy has a
1.2
average rating
from
686
reviews
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