Edf stink they are terrible awfull. Customer service is non-existent occasionally you'll get one that pretends to do their job properly but the vast majority of them are rude arrogant argumentative and childish you will get regular problems with EDF they're a big company and they don't know s*** about what their customers are supposed to be getting or what they want they never stick to what they promise they hang up all the time they never call back when they say they will they are appalling I can't wait to move to octopus I am just waiting for the eight weeks to pass so I can get to the ombudsman and also get the discount that I am due