They're bullies, they are paid by the government to push me into having a smart meter but it'll cost money me to remove a large double floor to ceiling cupboard and get it put back to original condition if I have one. I don't want a smart meter so they want to up my tariff even though I pay them each month on time but have stopped my direct debit as when I was in £500+ credit they didn't want to give me my money back. Now they've decided to issue me with a new bill apart from the April one I have only just had but they have added £149.84 to my bill for reasons best known to themselves. The reading is the same as the previous bill. I read my meter daily and have spreadsheets going back years as I do not trust these electrical suppliers. EDF are incompetent bullies but no different to any of the other suppliers I have used. I wish there was a decent company among them.