I have been with EDF for a number of years now
I got through to a delightful female EDF
Telephone employee
She was amazing at a time in my life when I feel very vulnerable (loss of husband of 42 years in January)
This lovely person helped me change my tarrif without charge to a much more affordable one when I had been locked in to a less affordable one
before the government dropped the prices
She was patient and very empathetic so thank you EDF for providing a fantastic service
Grateful on every level
9 months ago
EDF Energy has a
1.2
average rating
from
686
reviews
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