I have been left five days without gas .I had a smart meter put in and didn't like it I've now had the old meter put in but hasn't gone over to ols meter so can't top up .they asked me to go down to a shop half hour away from me to get card witch would have 50 pounds on it and I'm disabled witch I can't walk far and when I fot home no money on card . Called them bck said they was sending me a card out in post with 50 pounds on it still waiting that was Friday it is now Monday I have a newborn child aswell no customer care I've spoken to over 200 different agents no managers are getting thank leanne cox 29 ling rd e164ap