EDF con you of your money. I already set up monthly payments for gas and electric with them of over £150. They took a separate amount of £325 out of my account with no warning. I got it back through my bank. But after speaking with a manager at EDF, they admitted a mistake on their part. Was supposed to contact me to sort it all out. Then they take the £325 out of my account again. Leaving me short on other bills to pay. Promises of call backs that never happen. I've been with EDF nearly 10 years and never had this before. Disgusting company. Don't even deserve 1 star.