This company does not even deserve 1 star. The customer service is shockingly bad. There is literally no way of contacting these people. They do not respond to emails, whatapp and take 45 minutes to answer the phone. Then leave you on hold for 30 minutes to find you an appointment slot. Then return saying that have no appointments. The engineers fitted the smart meter in a metal box which stops it working...when I finally got a reply after I made a complaint they emailed asking if they could call me to book an appointment. 7 hours later they still have not called.... I am personally leaving this company as they ate a joke. -10 stars